FAQ

HOW DO I CONTACT YOU?

You can contact us via phone or email Monday-Friday 10am-4:30pm EST (except for holiday closures).

(212) 244-1141

info@pocnyc.com

 

HOW LONG WILL MY ORDER TAKE TO SHIP?

Orders are processed within 48 hours.

Customers will be notified with a tracking number at the time of shipping.

 

CAN SHIPPING BE EXPEDITED?

Expedited shipping options are available at checkout. Please note that orders may not ship the same day that they are placed. We are not responsible for any shipping delays due to high shipping volume, weather, etc.

 

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Please refer to our complete Return / Exchange policy here.

 

DO YOU OFFER PRICE ADJUSTMENTS?

We apologize that we do not offer price adjustments on previously purchased items. We run sales and special promotions often, so please check back frequently!

 

I AM LOOKING FOR A SPECIFIC STYLE. HOW DO I FIND IT?

If you already own a Peace of Cloth garment you love, look inside for the white care label that contains the style #. You can type the style # into the search box to yield results (do not use any spaces, dashes, or the # symbol Ex - 49P119). You can also search for the name of the style, or the fabric content. If you still need help, you may CONTACT US for assistance.

 

I NEED MORE HELP FINDING WHAT I AM LOOKING FOR.

CONTACT US for assistance.

 

WHAT ARE THE DIFFERENCES IN FABRICS AND STYLES?

CONTACT US for assistance.

 

MY SIZE IS NOT AVAILABLE IN A CERTAIN COLOR. WHEN WILL BE IT AVAILABLE?

If you do not see the color you want in stock right now, it may become available at a later time. We recommend that you check back periodically to see any additional colors that may have been added. Additionally, you may input your email address into the OUT OF STOCK section on the product page. When your choice of size & color are restocked, you will receive a notification email.