Shopping Tips

 

 I ALREADY OWN A PAIR OF POC PANTS. HOW DO I KNOW WHAT STYLE THEY ARE?

By locating the style number, it is easy to determine the exact style and fabrication of your pair! Just look on the inside of the pant down the side seam for the white care label. On that label you will find a style number. You can type the style number into the search box to view the available sizes and colors. 

 

HOW DO I USE THE SEARCH BOX?

The search box is located on the black menu bar, all the way to the right.

You can type in a style number, name of garment, or key details about a garment. The search box will yield any results related to what you enter.

 

I DID A SEARCH, BUT NOTHING CAME UP!

Not every style we produce is available on our website. Some styles are exclusive to our specialty boutiques. If your style number, or other key words do not yield any search results, please CONTACT US for assistance. We may be able to help you get what you are looking for!

 

I'VE ORDERED FROM YOU BEFORE, BUT I CANNOT REMEMBER WHAT IT WAS!

We suggest creating an account with us to keep a history of your orders. After you place your first order, you will be sent an e-mail invitation to create an account. You can LOGIN to your account to view all orders, and even request to reset your password if you forgot it! CONTACT US if you have any trouble.

 

I'M A FIRST TIME CUSTOMER. HOW DO I UNDERSTAND YOUR PRODUCTS? WHAT IS MY SIZE?

We offer an array of styles and fabrications to fit every woman's wardrobe! You can view our COLLECTIONS on the homepage menu bar for common items grouped together by theme. 

You can also shop for PANTS here by type of fit, length of in-seam, or occasion of wear. 

If you still want some help, you can fill out the FIND YOUR PERFECT FIT form and a live representative will contact you with recommendations!

Our jackets run true to size and our pants typically run generously. We recommend following the sizing chart at the bottom of each product page for the product measurements. Our SIZING GUIDE will also be helpful in showing you how to measure your body accurately. If you find that you are between sizes, we recommend to size down.

 

STILL NEED HELP? CONTACT US! 

We will respond within 1 business day or sooner, and you will always speak with a live person!

info@pocnyc.com

212-244-1141