Shopping Tips

 I ALREADY OWN A PAIR OF POC PANTS. HOW DO I KNOW WHAT STYLE THEY ARE?

By locating the style number, it is easy to determine the exact style and fabrication. Just look on the inside of the pant down the side seam for the white care label. On that label you will find a style number. You can type the style number into the search box to view the available sizes and colors. 

 

HOW DO I USE THE SEARCH BOX?

The search box is located on the black menu bar, all the way to the right.

You can type in a style number, name of garment, or key details about a garment. The search box will yield any results related to what you enter.

Make sure you enter the style # without any spaces, dashes, or the # symbol (example: 49P112 or 121P005).

 

I DID A SEARCH, BUT NOTHING CAME UP!

Not every style we produce is available on our website. Some styles are exclusive to our specialty boutiques. If your style number, or other key words do not yield any search results, please CONTACT US for assistance. 

 

I'VE ORDERED FROM YOU BEFORE, BUT I CANNOT REMEMBER WHAT IT WAS.

We suggest creating an account with us to keep a history of your orders. After you place your first order, you will be sent an e-mail invitation to create an account. You can LOGIN to your account to view all orders, and even request to reset your password if you forgot it. CONTACT US if you have any trouble.

 

I'M A FIRST TIME CUSTOMER. HOW DO I UNDERSTAND YOUR PRODUCTS? WHAT IS MY SIZE?

We offer an array of styles and fabrications to fit every woman's wardrobe. You can browse products using the main menu. You may also refer to our PANT FIT GUIDE to identify which pant style may be best for you.

Our jackets run true to size and our pants typically run generously. We recommend following the sizing chart at the bottom of each product page for the product measurements. 

 Please CONTACT US for assistance.

 

STILL NEED HELP? CONTACT US

Monday-Friday 10am-5pm EST

(212) 244-1141

vicky@pocnyc.com

 

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